Jakarta, Reportase – Don’t worry anymore if your cellphone number suddenly expires. If you are a Telkomsel customer, the operator has an easy way to activate the number.
This program has been available since 2022. This is a solution for customers who want to reactivate expired prepaid numbers.
“The solution for customers to be able to reactivate their charred/expired Telkomsel Prepaid numbers is one of our concrete manifestations of increasingly dynamic customer needs,” said Telkomsel Sales Director Adiwinahyu Basuki Sigit in a statement some time ago.
Telkomsel presents self-service services for this program. Namely, users only need to access UMB * 888 * 89 #.
Telkomsel customers also need to prepare several documents to reactivate their number. Starting from the KTP and Family Card numbers that have been used when activating the cell phone number.
“Giving ease of access self-service UMB *888*89# for prepaid Telkomsel number reactivation service is also our effort to always understand and get closer to customer conditions in every phase of life,” he explained.
Apart from using UMB, Telkomsel users can also be reactivated by utilizing several of the channels that have been prepared. For example via direct messages (DM) services e-care from the Twitter social media account @telkomsel or visiting the nearest Grapari service throughout Indonesia.
Complete information about the service to reactivate the expired prepaid cell phone number via tsel.me/pr.
Telkomsel Awarded the “Best Telco Provider Company” Award